Can we use Illinois lemon law?
My dad s brand new 16 Ford Edge Sport gave him a low oil light at only 4,400 miles. He took it in and the dealer said that only 2 quarts of oil came out(should have 6 quarts). A week later they get back to us and say they are waiting on a new engine. Either the vehicle came from the manufacturer with only 2 quarts and the dealer failed to do a predelivery inspection or the car actually somehow burnt 4 quarts I of oil in 4.4k miles(doubtful). I'm concerned about it being a refurbished block, the engine replacement being on the Carfax(devalue), and the brand new vehicle just feeling kind of tainted now. I looked into the Illinois lemon law and from what I can see if the dealer has the vehicle for more than 30 business days we can file lemon law for refund or replacement with a new vehicle. There are several terms I'm unfamiliar with.
"Lemon law covers vehicle nonconformities"
"informal dispute settlement procedures
Since the dealer has had the vehicle for a week and a half already and they are still waiting for the engine to be delivered, I would not be surprised if they keep it for more than 30 business days. Do you think we d have a case? Are there steps we should take during these 30 days if we do go that route?
Link to PDF
It shouldn't take 30 days, esp.Business days, even if the engine has to come from Mexico.So, I doubt the issue is going to come up at all.
now -- if the engine only had 2 quarts in it when delivered, the dealer's inspection would have caught that.So, yes, I'd conclude that the engine burned or leaked over 3 quarts of oil in 4400 miles. My guess would be leaked. [burning would have shown up in the exhaust and thus the car's computer]. Since it wasn't leaking onto the driveway or garage floor, my guess would be the rear main seal was leaking into the transmission, possibly because the rear main bearing is out of round. The rear main can't be replaced without tearing down the engine enough to remove the pan and disconnect the crankshaft -- which means pulling it out of the vehicle anyway and involves a nice tricky job of reinstalling all the bearings and seals. Lots better in a new vehicle to just replace the engine and send the old one in for remanufacture.
You have no lemon law case until the car has been out of service for 30 days.
You should already be asking for replacement with a new vehicle.
You are getting a new engine. Have you asked for a new vehicle? You might just get it if you tell them you want a new one.
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