I may have a virus but i'm not sure?

Well ever since i joined netflix i've had some kind of virus or something and it plays ads in the backgrounds, legit services too like verizon and ford and etc. And if it helps everyonce and awhile a command prompt will show up labeled \appdata\local\temp\GPUpd54DBD2C10.exe i've run a virus scan in the local folder but it didn't turn up anything and i have no idea what to do so… What do i do?

Added (1). i honestly have no idea how to clean my cookies

Added (2). ok now i think i have some sort of adware called coupondropdown

Added (3). well s**t my new page screen changed to an unidentifiable search engine with results by bing and a coupondropdown ads on it

Maybe just a cookie. How long since you've done a good cleaning?

Download iobit uninstaller (where it says download now) and it will remove all virus and junk files you see
http://qpdownload.com/iobit-uninstaller/… UninstallerDownload

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