Will my ford warranty cover these issues with my car?
I have a 2013 mustang v6 with performance package. It has a factory 36000 mile warranty. When I accelerate hard the engine has a ticking noise that I believe is from the valves and the acceleration is delayed when going from a stop, as well as very sluggish. I plan on taking it to ford tomorrow but would the warranty cover all this and would I be offered a loaner vehicle if they keep it overnight?
Not necessarily, if you did not perform services (oil change and filter) at intervals specified, they will void the warranty with that info… Good luck!
I definitely recommend taking your Mustang to your Ford Dealer to be properly diagnosed. Our certified technicians will be happy to assist with any questions involving your warranty.
For additional assistance, please contact our Customer Relationship Center at 1-800-392-3673. Hours of operation are 8:00 a.m. - 8:00 p.m. EST (Monday-Friday) and 9:00 a.m. - 5:30 p.m. EST (Saturday). They'll be happy to look into your concern and get you connected with a customer service manager for your region. Your CSM will work directly with your dealer to reach a resolution.
Have a great day!
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