Grinding Noise On 2014 Ford Fusion?

Grinding Noise On 2014 Ford Fusion?

Added (1). 2014 Ford Fusion Hybrid with 62k miles

At low speeds I hear a grinding noise.
kind of like a "GHHHRR GHHRR GHRR GHHRR…"
This noise gets faster with speed

My brother who's a mechanic says its my brake pads. I sort of get the feeling that a set of brake pads may be stuck or misaligned, is this possible?

A reputable dealer says "cars like this don't need brake work until about 80k."
(Cheap pads?)

Ford has a special for brake work $169 per axle. Is this an ok deal?

Is it hard to do?

I recommend contacting our Customer Relationship Center at 1-800-392-3673. Hours of operation are 8:00 a.m. - 8:00 p.m. EST (Monday-Friday) and 9:00 a.m. - 5:30 p.m. EST (Saturday). They'll be happy to assist and get you connected with a customer service manager for your region. The CSM will work directly with the dealer to reach a resolution.

In the meantime, check out the Ford Owner website for coupon offers below:
http://owner.ford.com/...ffers.html

Have a great day!