Why does ford screw their loyal customers?

Why does ford screw their loyal customers? - 1

Not honoring warranty claims that are proven to be manufacture screw ups. Or just designing a piece of junk in the first place.

A lot of people buy fords and stick with them, hence loyal customers. But then they'll roll out with a new car that wasn't throughly designed, and then you have a junk car which makes people stop buying fords.

Same at all large companies. You are not a "loyal customer", you are an entry in a data base with the 'purchases' field value greater than one.

I said the exact same thing F%CK FOMOCO i won't ever buy one ever again it used to be all i drove Until i got a new F150 Biggest freaking mistake i ever made

How come a Ford escape s 2014 sell price was
20400 and now in 2016 it's 18663. I want to know now