Where do I stand if I have a car accident and the person I bumped tries to claim without contacting me?
Basically, I had an accident at the start of June (the first in two and a half years of driving) and have just received an email form claim@claimdpet.co.uk, which I researched and it is apparently an Elephant claims dress, which makes sense as I'm with Bell (Part of the Elephant-Admiral Group). I bumped the back of a company van, and I remember seeing the back step was bent but due to the nature of the accidnet I didn't see it before the accident so can't specify if I did it. Both I and the other driver pulled over and he took my name and phone number, some photos, and I told him that I would pay the repairs outside of insurers should it be necessary. He said he would pass the message onto his boss (who owned the van). Being my first bump I was in shock and didn't take any photos, nor can I remember the company on the side of the van or the reg plate. All I can remember is that it was a Ford Transit. So in that respect I may have messed up, but none of that came to mind in the midst of things.
Run it forward a month and a half, I get an email form the supposed Elephant insurer stating a claim has been made and the date of the incident (correct date too), but the owner of the van has made no attempt to contact me on the number I gave him… Where do I stand (if this is a claim from the owner) if he is claiming without as much as contacting me first? I understand he can get my details through his insurer but the bigger question is if he can claim without contacting me?
There's no reason for the owner to contact you directly. They are going about the process correctly and properly in having their insurance provider take care of any and all correspondence, as they should.
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