I have a 2011 ford fusion and the steering wheel controls are not working?

I have a 2011 ford fusion and the steering wheel controls are not doing the right thing when you hit the volume or channel buttons the change to am/fm/cd also when you turn the car on it is never on the same am/fm/cd that you left it on
and when I turn the car off you get like 5 to 10 min to play the radio and now it just goes off. I need help!

Re: Help… Available at your Friendly Ford dealer. My telekinetic powers aren't working today.

I recommend taking your Fusion to a Ford Dealer and speak with a service manager. He'll be in the best position to advise you of the next steps to reach a resolution.

Locate a dealer near you and set up an appointment with the link below:

http://owner.ford.com/...ateADealer

Enjoy the rest of your day!