My phone won't connect with my car (2016 Ford Focus) SYNC?

I have a 2016 ford focus with SYNC. In the past I've had no problems but recently my phone won't connect to the Bluetooth or through USB. And I've tried other phones and devices to see if it would work but it didn't. I have tried to factory reset and master reset and basically everything in the book but my music still will not play. Sometimes it'll say it's connected and my song will appear on the screen and look like it's playing but no noise will come out. This is the same for the USB. My radio still works so it's not a speaker thing. Is there any solution to fix this because I need my phone connected to my car.

Its a terrible car and your phone won't be seen dead connected to it