Sync on a 2012 ford fiesta?

I just bought a 2012 ford fiesta se and it doesn't have sync. Can it be installed aftermarket? And if so about how much would it cost?

Have just put in a new head light connector to my 2000 ford fiesta?

Hi
I have just put a new headlight connector onto my 2000 ford fiesta as the old one was not allowing the electric adjustment to work.
I connected all of the wires (new and old) to their matching colours and now the whole unit isn't working, when i striped back the black tape covering the wires i came across three purple and white wires that didn't seem to fit anywhere, are these important and should they be connected to something.

Ford fiesta spark plug issues?

I have been to garage 4 times for faulty spark plugs that come loose. I have called out RAC this evening who were helpful. They point out that there was a plastic case on the spark plug that was preventing a good connection for the spark plug, resulting in then frequently coming loose and misfiring.

My issue is that I have checked the other spark plug issues and no one has mentioned plastic covers, and this sounds a very big schoolboy error for a national chain of garages!

I don't doubt what the rac tell me, but if someone could say if it has happened to them or if this is the first they have heard of it, it would give me more weight to the potential argument I will be having on monday with the garage!

Thanks in advance for any help offered. I will refrain from naming garage at this stage in case I'm wrong.