Car under warranty do I take it to the dealer or small shop for service?
I have a new to me but used 05 Ford car that still has the warranty on it. I bought from a dealer with only 70K on it. The front brakes need serviced. The local Ford dealer will charge $60 just to look at it then. Although, if I take it to a smaller auto shop the charge is $15, but I have to open the claim on it.
Because of the warranty and my deductible is $100. Do I just take it to the local ford dealer and have them service it? Or small shop that is ASE then I open the claim and work out the details? Small garages will honor the warranty just a lot of phone work involved on my end.
Added (1). Sense I didn't properly write my question and looked into my paperwork more carefully. The car is under the Extended warranty plan which includes the calipers, but not the brakes or rotors. Sense the issue is excessive brake dust only on the driver front wheel. I'm going to look into the caliper sticking.
In the UK brakes are classed as 'wearing parts' and do not benefit from warranties. It may be different where you are. But a pad change is simple and cheap so I would use the small auto shop.
No way that its still under manufacture warranty, you probably have a warranty through the dealer its self, so your have to take it back to that place or they may direct you to a shop that deals with them. I don't think brakes are under warranty, you will pay for labor and parts. Dealerships usually charge about $95-115 an hour while a small town shop will charge about $75-90 an hour. Don't let them look at brakes, brakes are the easiest thing to tell on a car if need replacing.
It isn't the manufacturer's warranty. Take it to a small shop.
Warranties on used vehicles generally do not cover wear and tear components such as brakes, tires, hoses, belts, etc. You best read the terms of your warranty. Most likely these type of components will have to be replace at out of pocket cost. Because of this going to a local independent automotive center makes a ton more sense than going to the dealership.
Your car is 10 years old. Unless you paid for an aftermarket extended warranty when you bought the car, It's NOT still under warranty. Even if it were still under warranty, brakes are a "normal wear" item like tires and oil changes. Go read the fine print on your sales contract.
You better start with the dealer that issued the warranty
Take it to the place that gives the warranty.
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